Shipping policy

SHIPPING POLICY

At FitKit, we aim to provide reliable worldwide shipping for all orders. Please review the details below for processing times, shipping rates, and delivery estimates.

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PROCESSING TIME

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

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UNITED STATES — FREE SHIPPING

We offer free standard shipping on all U.S. orders.

Estimated delivery time: 10–20 business days after processing.

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INTERNATIONAL SHIPPING — $6.99

We ship to select international destinations for a flat rate of $6.99.

Estimated delivery time: 15–30 business days after processing.

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TRACKING INFORMATION

Once your order has shipped, you will receive a confirmation email with your tracking number.

Please allow 3–5 business days for tracking information to update in the carrier’s system.

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CUSTOMS & IMPORT DUTIES

International orders may be subject to customs fees, import duties, or taxes upon arrival.

These charges are determined by your local customs authority and are the responsibility of the customer. They are not included in your order total.

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DELAYS & SHIPPING ESTIMATES

Shipping times are estimates only and may vary due to carrier delays, customs processing, holidays, or high-demand periods.

If your order has not arrived within the estimated timeframe, please contact us at fitkitsupport@gmail.com and we will investigate promptly